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Under promise. Over deliver

Some kind words…

Jackie has worked for me over the last 12 months as a VA, providing high level remote support. I initially needed someone to put together a system for recording a backlog of outstanding debtors and approaching clients for payment. This task was really incredibly overwhelming to me as it dated back years, but Jackie dealt with it in a matter of weeks – something that would have taken me months. She has gone on to create systems for my business that provide a solid structure for organising my clubs, recording data and providing me with an accurate and up to date record of turnover and outstanding monies.  Jackie has also developed a really excellent relationship with all my regular clients, they have nothing but good things to say about her, and I have had excellent feedback about how she handles the delicate issue of asking for payment. She is incredibly efficient, very methodical, always happy to help no matter where she is or what day of the week it is. She is also highly skilled with all sorts of IT programs, far and beyond my understanding. Without her help, I would really have struggled to keep afloat and I truly believe she is worth every penny. 

Hannah Pearson – MD, Kids Arts Academy

Jackie is a superstar. She’s the most organised person I know and her IT skills are immense. Added to that, she has an enviable knack of being able to streamline processes and set up new systems. Her range of skills make her really adaptable and she is consequently able to support the business in ways that makes her very hard to pigeonhole. She’s engaging, a quick thinker and extremely professional. She’s also very resourceful, great at problem solving and sees the positive possibilities in every situation – the word “can’t” is not in her vocabulary.

Ravi Pathak – Head of Business Continuity, NetSupport Ltd

Jackie possesses an incredibly diverse set of skills ranging from business administration, project management and personnel support (from staff engagement through to recruitment campaigns). Her breadth of skills aligned with her self sufficiency and tenacity means she is the “goto” person when any important projects need to be undertaken. Jackie is a huge asset to the day-to-day operations of the company.

Al Kingsley, Group MD, NetSupport Ltd 

My life was incredibly demanding and I just couldn’t keep on top of everything that needed doing.  I knew something had to give.  Jackie was recommended to me – I’d never even heard of a VA before.  After a consultation where, admittedly, I was a little sceptical how it could work in reality, I was convinced – I needed this woman! She has been the best decision I’ve made in a long time – she has a finger on the pulse, manages my diary, travel arrangements, In Box, any client correspondence I need.  She’s taken the time to learn and understand my business and how I operate.  I don’t know how I managed before but I’m not letting her go!

Peter Hughes – Architect

Jackie is a highly successful executive-level PA.  She is meticulously organised, IT literate at advanced levels and has a wealth of skills that make her a pleasure to work with. She is brilliant at organising, setting up systems, processes and documentation and produces work to an extremely high standard. I would recommend her to anyone looking for executive support solutions for their business.

Trudy Salandiak, PR & Marketing Executive

For me, it was about quality. You get what you pay for in life. I needed someone I could trust, who could learn and understand how I and my business work. I didn’t want to go through that twice, so I chose very carefully. Ultimately, people buy people and when I chatted things through with Jackie, I knew she was the one who could support me. And she hasn’t let me down. I’m so glad I found her!

Victoria Cowell – Management Consultant

What I love about Jackie is that she covers a wide range of services that make her extremely versatile and a really valuable resource. Kind of a one-stop-shop really. She’d already done quite a bit of audio transcription for me and I found her fast and really accurate. Because of that, I also decided to enlist her help to create a WordPress blog website for me. I didn’t have a clue where to start and had no real idea of what exactly I was looking for but she guided me through the process of domain names and hosting, collated all my thoughts, opinions and preferences, advised me on structure, things I should consider and how I intended to develop the site – all this to ensure the infrastructure was in place to accommodate everything I’d need.

From a very brief brief (!), she built me a website that I’m really pleased with. It looks brilliant, is totally mobile responsive and I can now happily blog away to my heart’s content knowing that my site will continue to look great. On top of all that, she also offers website management so for a monthly fee she will make sure it’s backed up, updated, and existing content looked after and as a non-techie, that gives me peace of mind. 

P D MacDonald, Consultant

Jackie is first rate. Her transcription is 100% accurate and fast. She takes an interest in your work and has what I can only call empathy. Her IT skills are considerable, even extending above and beyond by managing to remote control my PC to help configure some things on my computer which saved me no end of time and made life so much easier. I’ve now asked her to look at making amendments to my website so she is proving extremely versatile and a valuable resource. If, as a professional, you are looking for a one-stop-shop for all your needs, well you’ve found her.

Raymond Cooper – Consultant Property Lawyer

Jackie has outstanding business support skills, is technically savvy, quick thinking, full of initiative and highly resourceful. She’s a born organiser and ‘fixer’ with a remarkable level of energy and drive. This, combined with her ability to turn her hand to a vast array of projects and be 100% reliable when she does, was the reason I recommended her to a client of mine who was becoming increasingly swamped and side-tracked by all the administration in her business. Jackie quickly lifted the admin burden from her shoulders, enabled her to focus on her customers and what she did best again, and what she enjoyed doing too, which my client had almost lost sight of. She was a life saver for my client and she will always be my ‘go to’ for anyone in need of similar support again.

Sue Clarke – Life, Career and Business Coach

Jackie is a pleasure to work with. She’s extremely efficient, well organised and demonstrates a very high degree of IT literacy that means she can offer a depth of knowledge and breadth of skills I haven’t come across in a PA before.  She’s very bright and would be an invaluable asset in any business or organisation she chooses to work with.

Patrick MacDonald – Consultant

I was in complete disarray before I found Jackie. My workload was taking over my life and I just couldn’t keep on top of it. She was an absolute lifeline and has transformed my business (and me!) into a model of efficiency!

Jessica Lewis – Interior Designer

I wanted some technical literature putting together. I provided Jackie with the content and she turned it into something that I couldn’t have done myself. She formatted it, made sure it was free from errors, properly punctuated and grammatically correct. I’ve had nothing but good feedback about it. Brilliant.

Robert Lewis – Consultant